okidr Privacy Policy

This page describes what we collect when you use okidr and how we keep that data protected throughout your account lifecycle. We at okidr collect personal information only when necessary for account verification, payment processing, and service delivery. Our data handling follows Indonesian privacy standards and applicable regional regulations for online gaming platforms.

When you create an okidr account, you provide an email address, identity documents (government ID photo and selfie), and payment method details. We use this information to verify your identity, process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), and maintain a secure record of your account activity. We do not sell or share your personal data with third parties outside the scope of payment processing and legal compliance.

Our okidr platform operates with encryption and secure storage practices to protect your information from unauthorized access. This policy outlines our collection, use, retention, and your rights regarding data held by okidr.

Data Collection and Use on okidr

What we collect

We at okidr collect the following categories of data when you register and use our platform:

• Account credentials: Email address, password, and username for login and account recovery.
• Identity information: Full name, date of birth, government ID number, and ID photo for KYC verification.
• Facial recognition data: Selfie image captured during verification to match against your ID photograph.
• Payment details: Account numbers, e-wallet identifiers (DANA, e-wallet, mobile banking, local payment), or bank routing information (online payment, e-wallet, mobile banking, local payment) for deposits and withdrawals.
• Transaction history: Record of all stakes, payouts, deposits, and withdrawals tied to your okidr account.
• Device and usage data: IP address, device type, operating system, browser information, and session timestamps.
• Geographic location: Inferred from IP address to verify eligibility and compliance with jurisdiction restrictions.

How we use your data

We use okidr account data for the following purposes: (1) Account verification and Know-Your-Customer (KYC) compliance; (2) Processing deposits and withdrawals through our payment partners; (3) Fraud detection and account security monitoring; (4) Resolving disputes and responding to customer support requests; (5) Complying with legal obligations in supported jurisdictions such as Jakarta, Surabaya, Bandung, Medan, and Semarang; (6) Improving okidr platform performance and user experience through aggregate analytics (without identifying individuals).

Our okidr Data Protection, Retention, and Your Rights

Data storage and encryption

We at okidr store all account and payment data on secure servers protected by SSL/TLS encryption. Your okidr account information is encrypted both in transit (during login, deposits, and withdrawals) and at rest (on our servers). Our servers may sit outside your jurisdiction; by creating an okidr account, you acknowledge this and consent to cross-border data storage where necessary for platform operation.

Data encryption

All okidr data transmitted or stored is encrypted using industry-standard protocols.

Access controls

Our okidr support team accesses account data only for legitimate account support, dispute resolution, or fraud investigation.

Retention period

We retain okidr account data for as long as your account remains active, plus seven years for legal and financial audit purposes.

Third-party data processors

We engage third-party service providers to process certain okidr data on our behalf. These include payment gateways (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), identity verification vendors (for KYC and facial recognition), and cloud infrastructure providers (for server hosting). Each processor has signed a data-processing agreement requiring them to protect your okidr information with the same standards we apply. We are responsible for their conduct and your data remains under our control.

Your rights regarding okidr data

You hold the right to request access to your okidr account data, ask for corrections if information is inaccurate, or request deletion of your account and associated records (subject to legal retention obligations). To exercise these rights, contact our okidr support team. We will respond within 14 business days. You may also request that we cease using your data for analytics or internal improvement purposes, though this may limit certain okidr platform features.

Our okidr cookies and tracking technologies: We use session cookies to maintain your login state and functional cookies to remember your interface preferences. These okidr cookies are non-essential and do not track your behavior across other websites. You may disable cookies in your browser settings; doing so may affect okidr platform usability but will not prevent account access or withdrawal.

If you have questions about our okidr privacy practices or wish to report a data breach, contact our support team through the okidr website. We treat all data inquiries with urgency and maintain a log of requests for compliance purposes. Our okidr privacy policy may change as regulations evolve; we will notify you of material changes by email or prominent notice on our platform.